If you are unable to find library content designs , fonts, patterns, etc. If you are still unable to locate your library content that you obtained from the Silhouette Design Store or the "free with machine" designs, proceed to recover your missing content according to the information found in the sections below.
In order to properly retrieve your missing library content, you will need to follow the steps below for your software version. A pop-up screen will appear and display the software release number you are running.
You can then follow the instructions to recover from the relevant section below. Please perform the steps listed below to ensure a proper sync of your Silhouette Studio library content:. If your cloud icon displays a green check mark but you are still missing your downloads, please proceed with the following steps:.
This process will initiate a Library Sync for your older software version. Silhouette School Inc is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.
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Copyright Silhouette School, Inc. Join Silhouette U. Copyright Silhouette School. Designed by BloggerTemplate. If the library storage is showing as full, you will need to save some of your personal files to an outside location. Once you have the file saved outside, delete the file from within the Silhouette library and empty the recycle bin.
To save individual files outside the software, you do have to open each and save individually. There is no bulk export that allows you to open the files outside the program. If those steps above do not get it synced up properly, I would suggest getting in touch with Silhouette support and they can look at why it might not be syncing properly. I do have one bit of caution here regarding the library. The Silhouette Design Store files will automatically download files from the store to the Silhouette library.
These files do NOT count against the cloud storage. However, the cloud storage on the Silhouette library is limited in size. While you can store your personal files in the Silhouette library, it is designed as a syncing device and not an all inclusive storage area. The only files that Silhouette can guarantee to recover are those from the Silhouette Design Store. This also means that if you are downloading the Design Store files direct to your hard disk and then adding them to the library, those files are counting against the cloud storage because it did not download direct.
Most users have 1 GB of cloud storage in the library. You can see in the photo above that I have 5. The safest way to store files is in multiple locations. Personally, I use an external hard drive and then back up that hard drive a couple of times a year.
Each user will need to use the best methods that work for them. Whether that is an external drive, online storage, etc. But, the safest place is in multiple locations. Here are a couple more tips that will help with your Silhouette software and files. View all posts by silhouettesecretsplus.
Like Like. You are a genius! Thank you!! Thank you for all the time you have put into your research and for sharing it with all of us! Your post has made me a happy Silhouette user once again! Thank you so much for taking the time to post this. Happy Cutting! I would love to see what you create! Publicar un comentario. Sometimes, we just have a lot of problems using Silhouette Studio because the software just crash when we are creating a complex new file, when we just click on the Library and a message appers telling us that Silhouette Studio has a problem or when the software was recently updated.
These problems make us feel frustration and we just want to close our PC and go to sleep. But, there is nothing to afraid. Actually, these events are normal and they could happen in any Windows based software. We are not experts in the Silhouette Studio code, to be honest, we have never seen it.
But, we are pretty sure that in some cases any software installed in Windows or Mac can generate problems when is updated from previous versions. The code is modified but some lines don't take these changes and the admin privileges of Silhouette Studio could be lost or removed at all. They way the Operating System and the software interact can be broken and the best solution in all cases is try a complete uninstall Silhouette Studio and install the latest version from zero according to these steps:.
Important note: These steps should work in Windows 7, Windows 8, Windows 8. There are not the last word or the fancy method to solve all the problems but there are simple and easy to understand so go ahead and try them.
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